Krystal Urban Cancun & Beach Club
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Krystal Urban Cancun & Beach Club
Av. Sayil Supermanzana 4 Manzana 1 A, Centro, Cancun, Quintana Roo, 77500, Mexico
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A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Puerto Cancun Marina Town Center. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Iberostar Cancun Golf Course.Show More
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Highlights
Varied breakfast
Parking available
Lots to doAmenities
Outdoor swimming pool
Gym
Private parking
Business center
Luggage storage
Multi-function room
Wi-Fi in public areasFree
Conference room
All Amenities
Property Description
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Puerto Cancun Marina Town Center. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Iberostar Cancun Golf Course.
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3.7/5
Very pleased by the service and friendly staff at all times
All 117 Reviews
Surroundings
Airport: Cancún International Airport
(16.9 km)
Landmarks: Parador Fotográfico - Letras Cancún Malecón
(390m)
Landmarks: Cinépolis VIP Cancún
(470m)
Landmarks: Xightseeing Xcursions
(550m)
Landmarks: Cancun Sailing Catamarans
(640m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Twin Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
City view
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5
Standard Room, 1 King Bed (Free Beach Club Access)
1 King bed
Non-smoking
Air conditioning
Private bathroom
City view
Electric fan
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4
Krazy King Non Refundable (Free Beach Club Access)
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
6
Altitude Room (Free Beach Club Access)
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
5
Krazy Non Refundable (Free Beach Club Access)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
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Guest Reviews
3.7/5
117 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.6
- Location3.6
- Service3.6
Average for similar properties in Cancun
AI Summary
The hotel's central location near shopping malls, restaurants, and attractions provides easy access to the beach and city views. Guests praised the comfortable beds, ample pillows, and clean rooms with standard amenities.
OfDragon
March 17, 2025
좀 오래돼보이기는 하지만, 전반적으로 깔끔합니다. 서비스피를 받는데, 어떤 서비스를 제공하는지는 잘모르겠습니다.
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Евгений Власкин
March 3, 2025
For its price the hotel is excellent, the view from the balcony is just super, the breakfasts are good, the location is in the very center but not the Hotelero zone.
Original TextTranslation provided by Google
Angel Zozaya
March 1, 2025
Overall good and meets the requirements
Original TextTranslation provided by Google
櫻蘭
January 2, 2025
It's a little old but the staff is great!
Original TextTranslation provided by Google
Silverman
September 10, 2024
Regulate service and attention
Original TextTranslation provided by Google
Guest User
September 5, 2024
The hotel is generally clean, the room is big, but the table is small. When booking the room, it showed a free beach club pass, and I also received a confirmation email from the hotel. But when I asked at the front desk how to use it, I was told that I had to stay for more than 2 consecutive nights. I only stayed for one night, so I couldn't use it. I waited in vain.
Original TextTranslation provided by Google
Yoly
June 3, 2024
I had requested a room with a king-size bed and the absolutely negligent manager did not want to change the room with two beds that they gave me. Fortunately the man at the reception helped but the attitude was terrible.
Original TextTranslation provided by Google
Guest User
February 20, 2024
When I asked about the hotel room, I saw shabby furniture, a smell from the corridor carpet, the room also had a bad smell, and the mattress was very dirty, the sheets were fluffy and unclean, there was no refrigerator, microwave, and almost nothing. There is only one bathroom, two beds and a table. The front desk receptionist had a bad attitude and zero customer service. If you don’t book the pick-up and drop-off itinerary to this hotel, some of the itineraries you order again are already full.
If you can't make a reservation and you are too tired after flying for nearly 30 hours, you really don't want to spend a day. Bad, bad, bad! It’s hard to describe in one word!
Original TextTranslation provided by Google
Services & Amenities
Popular Amenities for Beach Trips
Outdoor swimming pool
Gym
Private parking
Additional charge
Business center
Luggage storage
Multi-function room
Wi-Fi in public areas
Free
Conference room
Additional charge
Restaurant
Car rentals
Bar
24-hour front desk
Outdoor swimming pool
Gym
Conference room
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MXN$38 (approx. PHP 109.21) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Transportation
Shuttle service
Free
Car rentals
Front Desk Services
Luggage storage
Safe at front desk
Concierge service
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Room service
Bar
Health & Wellness
Gym
Public Areas
Elevator
Garden
No smoking in public areas
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Business Services
Business center
Multi-function room
Conference room
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$8.51 (approx. PHP 487.27) per person |
Adult | Buffet:US$16.95 (approx. PHP 970.53) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Number of Rooms: 84
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Puerto Cancun Marina Town Center. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Iberostar Cancun Golf Course.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at Restaurante Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at Restaurante Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.